Strategic Optimization and Digitalization

This capstone unit integrates advanced strategies, technologies, and sustainable practices to optimize supply chain performance, resilience, and cost-to-serve. Students will apply analytics, software systems, and risk management frameworks to design measurable improvements across revenue, cost, returns, and sustainability objectives.

Learning Objectives

• Analyze supply chain performance using scorecards, dashboards, and business intelligence outputs to identify specific revenue growth and cost-reduction opportunities
• Apply digital tools (ERP, CRM, SRM, TMS, blockchain, AI, modeling, and sandbox environments) to design and justify omnichannel, circular, and process-improvement solutions
• Develop and evaluate risk mitigation and continuity plans using supply chain risk management frameworks, control towers, and crisis-handling protocols to prepare for disruptions
• Demonstrate ethical, sustainable, and finance-aware decision making by using sustainability metrics, supply chain finance, and procurement controls to balance cost, compliance, and circularity