GOLDEN STATE
ACADEMY
Courses
Log In
Join Free
Home
Courses
Marketing
Foundations of Customer 360 Strategy
Curriculum
1 Section
10 Lessons
30 hours
Expand all sections
Collapse all sections
Unit 1 — Foundations of Customer 360 Strategy
10
1.1
BUILDING ON ITS GREATEST ASSET
20 mins
1.2
NOTE
20 mins
1.3
Customer 360 in Action: Some Common Tactics
20 mins
1.4
THE FIVE FORCES OF COMPETITIVE STRATEGY
20 mins
1.5
WHERE ARE ALL THE CUSTOMERS?
20 mins
1.6
THE SALESFORCE STORY
20 mins
1.7
EVOLUTION OF DATA TYPES
20 mins
1.8
CUSTOMER RELATIONSHIP MANAGEMENT
20 mins
1.9
VALUE WILL BE GENERATED BY GenAI
20 mins
1.10
FIRST, DREAM BIG …
20 mins
This content is protected, please
login
and
enroll
in the course to view this content!
S
Ask SIERA
YOUR DIGITAL ASSISTANT
×
Modal title
Main Content