Managing Email and Calendars in Outlook

This unit develops practical skills for using Microsoft Outlook across desktop, web, and mobile platforms, focusing on email composition, account setup, attachment and link sharing, and calendar scheduling. Students will also learn interface customization, message organization (rules, flags, junk filtering), and integrations with Gmail and iCloud to improve productivity and communication.

Learning Objectives

• Configure and verify email accounts in Outlook desktop, Outlook on the web, and mobile clients, including integration with Gmail and iCloud, to demonstrate successful send/receive functionality.
• Apply professional email delivery techniques—compose, reply, forward, attach files and links, insert contact details, and add comments—across scenarios to produce clear, correctly formatted messages.
• Customize the Outlook interface (Quick Access Toolbar, Ribbon, reading pane, and view settings) to optimize workflow and restore defaults as needed.
• Manage calendars and message organization tools by scheduling appointments and meetings, viewing multiple calendars, and implementing flags, rules, and junk email filters to control inbox flow.